Frequently Asked Questions

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After several years in construction, landscaping, and oilfield, I began Alamo Wash Pros to provide the top notch service that our home and business owners in the great Lone Star State expect and deserve. Family owned and operated, you'll be treated with respect and served with integrity. From my family to yours, stay safe and be well. - William Surber, Owner/Operator

It’s a low-pressure alternative to pressure washing for fragile surfaces. We use a mild bleach solution along with a bleach stable surfactant. It's about 1% solution and is completely environmentally friendly. Roof and Vinyl manufactures recognize soft washing as the only way to clean their products.

Yes. I usually tell people it’s safe to let the dogs back outside once we are done with the job or once we leave. While we are working, its best to stay inside. The overspray could spot your clothing and if you have allergies, could cause some irritation.

The whole house, we spray down everything. Siding, gutters, eaves, attached porch enclosures, the garage, you name it. We do not clean the roof; roof cleaning is a separate service.

SMALL: 1-2 Hours /MEDIUM: 2-4 Hours /LARGE: 4-6 Hours /XLARGE: 6-8 Hours.

Short answer: Yes. The PPM around here is very high, meaning no matter how well we rinse the windows, you are going to be left with water spots. We offer window cleaning at a very competitive rate, would you like a quote for that too?

If what you are seeing is organic growth, yes it will. If its oxidation, it will not come off with a standard house wash package. We offer oxidation removal at an addition cost. Typically, it cost an additional 50%.

Yes, we will be using quite a bit of water, you will not want to mow the yard after we come because the yard will be so wet.

We do not offer a warranty because there are so many factors that come into play with human activity and mother nature. You can typically expect a house wash to stay clean for two years without seeing algae buildup. A roof will typically stay clean for 5 years without build up. If you are unhappy with the results of the services you requested, please notify us IMMEDIATELY so we can address the issue. Some factors are out of our control, but we will discuss your expectations before work begins.

We thank you for your service and will gladly offer a 10% discount to military service members.

No, we do not offer a cash discount. All revenue earned is documented and taxed. State tax of 8.25% will apply to your invoice.

It is a common misconception (and marketing ploy) that a license is required to offer exterior house cleaning services. Not the state of Texas, Bexar County, nor the city of San Antonio requires or offers a license. We are, however, registered with the San Antonio Water System to offer pressure washing services and follow the required Best Management Practices. Our SAWS certification ID is available upon request. We are also members of the United Association of Mobile Contract Cleaners.

Yes, we carry a $1,000,000 liability policy.

Please read the Residential Terms and Conditions and/or the Commercial Terms and Conditions.